Frequently Asked Questions
Account & Security
Is my data protected?
Yes. Official connection, token encryption, and workspace isolation. We do not sell your data.
Do you see my password?
Never. Connection is via the platform’s official authentication (OAuth).
Can I disconnect my accounts?
Anytime, right from your account.
Are there team permissions?
Yes — you decide who can access what, and with which permission.
Features
Does it make video?
Yes: short videos from your product photos, ready for Reels and Stories.
What does "automatic optimization" mean?
Wa7sh moves your budget to the winning campaign and pauses the losing one, within the limits you set.
Which platforms does it work with?
Meta, Google, TikTok, and Snapchat.
Pricing & Credits
Does the trial need a card?
No. 30 days completely free with no card, plus 2,000 gift credits.
How much does it cost?
One price: $49.99 per workspace per month, including 2,000 credits and all features.
What are credits?
The unit of usage. Spent on generating ads, video, and advanced analytics. Buy more anytime — they never expire.
Are there fees on ad budget?
No. Your ad budget is paid directly to the platforms, not to us.
Can I cancel?
Yes — no commitment and no cancellation fees.
Getting Started
How do I start?
Sign up, connect your Salla or Shopify store in one click, and Wa7sh starts analyzing and preparing right away.
How long does setup take?
Minutes. Connection is automatic and data is pulled directly.
Do I need to connect my ad accounts?
Yes, so it can launch and analyze your campaigns. Connection is official and secure, in one click.
Do I need technical skills or a marketing team?
Not at all. Wa7sh is built for the busy merchant, with a simple Arabic interface.
General
What is Wa7sh?
An AI marketing platform for Arab merchants. It connects your store and ad platforms, designs your ads, launches your campaigns, and optimizes your budget automatically.
Who is Wa7sh for?
For merchants on Salla and Shopify, and for agencies and marketers managing campaigns for multiple clients.
Is the content translated or actually Arabic?
Written in Arabic in your market’s voice — Gulf, Egyptian, or Levantine depending on your audience. Never a literal translation from English.
What languages does it work in?
Fully in Arabic, with market dialects (Gulf, Egyptian, Levantine), plus English support.